Florentine Bakery Privacy Policy

 

 

1. Introduction

 

This Privacy Policy outlines how Florentine Bakery (the "Bakery") collects, uses, maintains, and discloses information collected from Users of the website ("Site"), which is hosted and managed by the Wix platform. This policy applies to the Site and all products and services offered by Florentine Bakery.

 

2. Information We Collect

 

We collect personal identification information from Users in connection with orders and enquiries: 2.1. Contact Information: Name, email address, and phone number. 2.2. Order Details: Information regarding your products, special requests, and preferred pickup details. 2.3. Transaction Data: Limited payment details necessary to process your order.

 

3. How We Use Your Information

 

We use the information collected from you for the following essential purposes: 3.1. To Process Transactions: To fulfill your order enquiries and process payments for products purchased. All payments are processed securely via the Wix payment platform. 3.2. To Personalize User Experience: To analyze trends and understand how our Site is used, helping us to improve our services. 3.3. To Communicate: To send Users updates and notifications related to their orders or enquiries.

 

4. Data Sharing and Third Parties

 

We do not sell, trade, or rent Users’ personal identification information. We share your information only with parties essential for providing our services: 4.1. Wix: As our primary host and processor, Wix securely handles your data for website operation and secure payment processing.

 

5. Data Security, Retention, and Cookies

 

As our Site is managed by Wix, the following policies are primarily governed by Wix's own privacy and security protocols: 5.1. Data Security: We rely on Wix’s robust security measures to protect against unauthorized access, alteration, or disclosure of your data. 5.2. Data Retention: The period for which your data is stored is determined by Wix's internal policies, though it is generally kept only as long as necessary to fulfill the purposes outlined in this policy. 5.3. Cookies and Tracking: Our Site uses cookies and tracking technologies managed by Wix to ensure website functionality and improve User experience. Details on these are available within Wix’s public privacy policy.

 

6. Marketing and Communications

 

6.1. Database Inclusion: When Users sign up or place an order through our Site, their contact information will be added to our marketing database. 6.2. Right to Opt-Out: Users can choose to stop receiving marketing emails from us by following the unsubscribe instructions at the bottom of any email or by contacting us directly.

 

7. Your Rights

 

As a User, you have certain rights regarding your personal data. For detailed information on your rights concerning data stored via the Wix platform, please refer to Wix’s official Privacy Policy.